How to report e-mail with full headers

The e-mail header shows every stage of an e-mail's journey.

Forwarding e-mail with the full header displayed will help an investigating team track down where it came from.

Report to MSN Hotmail

It will sometimes be the case that an e-mail's header will have been forged to make it appear to have come from Hotmail. MSN can only investigate this if you send the full header in the mail you send us.

When you have the full headers displayed, forward a complete copy of the abusive message (including the full message header) to abuse@hotmail.com

How to display full headers in MSN Hotmail

• Sign in to MSN Hotmail
• Click Options (right-hand side, next to help)
• Click Mail on the left-hand column
• Click Mail Display Settings
• Under Message Headers, select Full

Display headers in MSN Premium

• Right click on the mail
• On your keyboard, press the Alt and the Return keys
• Click Message Source
• Copy all the text in the pop up and paste it into a new message

Display headers in Outlook Express or Outlook

• Right click on the unopened mail, and click Options
• Under Internet Headers, copy the full content of the header
• Open the e-mail in question and forward a complete copy of the message, inserting the full message header that you copied

Display headers in MSN Explorer

• Open the message, and then click "More" in the upper right corner
• Click Message Source. The message opens in a new window with all the header information visible  
• Copy all the text and paste it into the message to support